Network Security Engineer - Bangalore

JOB DESCRIPTION

ABOUT FASTRACK TECHNOLOGY

At Fastrack Technology, we believe you should expect an awesome technology experience whenever you come to work - so for the past decade, we’ve made it our mission to create digital workplaces that inspire collaboration and productivity - wherever you are. 

We are rapidly growing and pride ourselves on having a great organisational culture. Building this culture involves hiring the best people.

THE ROLE

As a Network Security Engineer, you will provide overall enterprise-level security based infrastructure systems planning, operations and maintenance, and management across multiple sites across the globe.

KEY RESPONSIBILITIES

• Good understanding of Firewall (at least any two Cisco ASA/Palo Alto/FortiGate etc.) and experience in handling security concepts (Rule ADD/ Modify Delete, Nat, Faulty Firewall replacement, High Availability setup, packet capture, log analysis, etc.) using CMD line and CSM/Smart console, etc.
• Troubleshoot and fix high-priority issues related to Firewall, Load balancer, IPS/IDS & Proxy. Troubleshoot LAN, WAN, WLAN issues is added advantage
• Work with the HW Vendors/TAC for the SW/HW-related issues and provide the fix.
• Troubleshoot Site to Site VPN (IPSEC/ GETVPN/ GRE/MGRE), Proxy related issues (In-house/Cloud Hosting) & End user remote access VPN issues.
• Involvement in change management process for HW replacement/ IOS upgrade/ Config change/ BW upgrade/ Whitelisting or Blacklist URLs & FW Rule addition etc.
• Knowledge and experience in Incident, Change, Problem, Service Request, and Configuration Management Processes
• Monitor the queue and maintain regular updates on the Tickets as per the agreed timeline, providing a detailed closure summary on the tickets. Detailed Root cause summary to be documented for the Problem tickets. Document Pre & Post implementation logs & Script for change. Network Diagram updates.
• Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity and Adhere to the ITIL process with zero non-compliance.

Acquisition & Deployment

• Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, Firewalls, and other hardware.
• Design, implement, and support firewalls, site-to-site VPNs, and remote-access VPNs Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking and Security industries.
• Oversee new and existing equipment, hardware, and software upgrades.
• Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.

Operational Management

• Configure networks and Security components to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Monitor network performance and troubleshoot problem areas as needed.
• Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices.
• Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.
• Participate in managing all network security solutions.
• Perform server and security audits, system backups, and recovery

ESSENTIAL EXPERIENCE & SKILLS

• Five to Seven years’ experience designing, implementing, managing, and supporting enterprise-level Firewalls in IP networks that include support of a heterogeneous Network and computing environment required.
• Proven experience and success with LAN, WAN, SDWAN and WLAN design and implementation.
• Proven experience with network capacity planning, network security principles, and general network management best practices.
• Expert knowledge of core routing and switching design principles, best practices, and related technologies.
• Experience in implementing and managing voice over IP (VoIP) systems desired.
• Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, and Metro Ethernet.
• Excellent hardware troubleshooting experience.
• Extensive application support experience with network monitoring and analysis software,
• Competence with testing tools and procedures for voice and data circuits.

• Should be open to support different time zones including US and Australia Business hours.
• Strong interpersonal, written, and oral communication skills.
• Able to conduct research into networking and Firewall issues and products as required.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed, with keen attention to detail.
• Proven analytical and problem-solving abilities.
• Able to effectively prioritize tasks in a high-pressure environment.
• Strong customer service orientation. Experience working in a team-oriented, collaborative environment.