Hold, consult and transfer calls with Microsoft Teams Voice.
Eren Ercan : October 16, 2020
Making calls with Microsoft Teams Voice and need to make a transfer or consult with a colleague? Here's a quick guide.
After using Microsoft Teams Voice for a few weeks, you'll likely build up a large and important list of contacts from outside your organisation. The great news is you can ditch the rolodex and save your key external contacts directly in Microsoft Teams, ready to be called at a moment's notice.
How to call an existing contact in Microsoft Teams Voice
Discover how to call existing contacts in the tutorial below.
As you saw in the video, you can call existing contacts in Microsoft Teams Voice using the steps below.
- Open Teams
- Click the Calls tab on the left hand side task bar
- Click Contacts
- Select the contact you want to call (HINT: you can search by name, or number)
- Call them!
Related Microsoft Teams Voice blogs
If you found this Microsoft Teams Voice blog useful, you should also checkout these blogs:
- How to use Microsoft Teams Voice.
- How to make an outbound call using Microsoft Teams Voice.
- How to hold, consult and transfer calls using Microsoft Teams Voice.
- How to use speed dial with Microsoft Teams Voice.
- How to access voicemail in Microsoft Teams Voice.
- How to configure your camera, speaker and microphone for Microsoft Teams Voice.
Interested in Microsoft Teams Voice?
Contact us to find out how Microsoft Teams Voice can simplify calling and collaboration for your organisation.
How to use speed dial with Microsoft Teams Voice.
Eren Ercan : October 16, 2020
Make your calling your regular contacts super easy with speed dial in Microsoft Teams Voice. Here's how...
How to make outbound calls with Microsoft Teams Voice.
Eren Ercan : October 16, 2020
Outbound calls to landline or mobiles are the most common feature you'll wield in Microsoft Teams Voice interface.