Voicemails are an important tool in any cloud telephony solution. If you're not using them, you're not getting the most out of your platform. In this post, we'll show you how to navigate and operate the basic voicemail features in Microsoft Teams Voice.
The first thing you need to know about Microsoft Teams Voice is that voicemails are automatically set up for each user. When a call is missed, a built-in narrator reads the user's name and prompts the caller to leave a message - so there's no need to record separate messages for when users are busy or away.
Secondly, all your voice messages are stored in one place, regardless of whether they are from a colleague or someone outside your organisation.
Finally, when you receive a voicemail, the recording and a transcription (which is surprisingly accurate!) will appear under the voicemail tab. The audio recording and transcription are also sent to your inbox as an email message. Check out the full tutorial and steps below:
You can also access voicemail in Microsoft Teams Voice by following these steps:
If you found this Microsoft Teams Voice blog useful, you should also checkout these blogs:
Contact us to find out how Microsoft Teams Voice can simplify calling and collaboration for your organisation.
Eren Ercan : October 16, 2020
After using Microsoft Teams Voice for a few weeks, you'll likely build up a large and important list of contacts from outside your organisation. The...
Eren Ercan : October 16, 2020
If you're like us, you have at least a few people inside and outside your organisation whom you call regularly. You can make these calls...
1 min read
Eren Ercan : October 16, 2020
The outbound call is the most common feature you'll wield in Microsoft Teams Voice. Outbound calls are calls to a landline or mobile phone number...
